Collection Services Resume Next Week

CWD will resume collection services on curbside trash, recycling and bulk collections beginning Monday, February 22 on your scheduled pickup day. Residents may include up to three extra bags of trash NEXT to their filled cart. (Please don't set the bags on top of the cart.)

Crews will service trash routes first, then recycle routes. It is possible crews will collect recycling on a different day than your trash collection. Please leave carts out until service is provided and only contact CWD if trash is not collected on your scheduled day next week.

Please contact us if you have any questions and thank you for your patience as we strive to work safely in Sachse.

Provide Input On Storm Damage Assessment Survey

The City of Sachse needs your help in assessing how much damage our community sustained from the storm.

Emergency management professionals use a number of tools to determine how much damage an event created. One of those tools is the damage assessment contained in the survey link below. If you sustained damage from the storm, please take a moment to complete the survey.

This survey will provide important data to state and federal officials regarding the impacts of the storm. As noted in the survey, completing this form does not replace contacting your insurance provider, nor does it secure any kind of state or federal funding to help resolve the issues. The purpose is to try and measure how much damage occurred.
 
Complete the survey by visiting: https://arcg.is/uOrOb.        

How To Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.

Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe helps melt ice in the pipe.

Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.

Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.

Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too. Stay safe, Sachse!

Not A Fan Of Broken Pipes And Water Leaks?

Neither are we. Get prepared now as temperatures warm up. Know where and how to turn off your water before there is a problem. If your pipes break and you need assistance, call us at (972) 495-7600. City teams are ready to respond and assist residents in shutting off their water.

Here are some tips on how you can respond to broken pipes. With a good plan, you can minimize damage, avoid shock and ensure safe restoration of your home.

1. Shut off water: Immediately shut of the main water valve to your home to reduce the damage to the area.
2. Power down: Water and electricity don’t mix. Avoid a shock by powering down and unplugging electrical devices in the area where the water has entered. If there is standing water, be sure to wear rubber insulated boots when walking through the area.
3. Protect possessions: Remove belongings such as furniture, housewares, or clothing from the area to avoid excess damage to your possessions.
4. Call a plumber: Contact a certified, trusted professional to help you respond to the burst pipe. If needed, look for one that offers 24-hour service if the burst happens at night or on the weekend.
5. Contact a water damage restoration service: In the event your walls, ceilings or flooring are damaged by water, you may need to contact a water damage professional to help remove the water, dry the air, and prevent mold and mildew from forming in your home.
6. Remove the water: The longer excess water stands or remains in your home, the more damage it can do. Do your best to use towels, buckets, mops and wet/dry vacuums to remove the water.
7. Run a dehumidifier: If not working with a water removal professional, it can be difficult to remove all the moisture from the interior of your home. In the closed room, run a dehumidifier to help dry the area out more quickly, being sure to empty the water tank on a regular basis.
8. Contact your homeowners insurance company: Depending on your policy, water damage caused by burst frozen pipes may be covered. Contact your insurance company and file a claim to have damages assessed and necessary repairs and recovery actions reimbursed.
9. Record the damage: Take photos and write down personal items and structural areas of your home that have been damaged by the burst pipe. This will help in your claims process, making sure you receive the proper reimbursements necessary.

Conserve Water, Protect The Supply