At the March 19 regular City Council meeting, Rick Bernas with Republic Services addressed the City Council. Mr. Bernas apologized to the City Council and to Sachse residents for the delay in bulk collections.
Mr. Bernas explained how the error occurred, indicating that Republic Services staff mistakenly marked sections of the city as completed routes when no bulk collections occurred in those areas.
Republic Services will spend the remainder of the week collecting bulk items in areas that were missed. Republic Services staff will check in with the City upon the completion of each missed area and City staff will verify that the area has been collected.
The City of Sachse apologizes for any inconveniences this situation caused our residents. If you have not had your bulk items collected, please notify the City by contacting Lauren Rose, Assistant to the City Manager, at firstname.lastname@example.org.