Trash Services

CWD trash/recycle/bulk/brush services will slide over one day beginning on Monday, September 4. If your regular schedule is Monday, it will slide over to Tuesday and so on until Saturday. 

Questions? Please call CWD Customer Service at 972.392.9300/Option 2 or email customerservice@cwd.to.

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CWD ANNUAL UPDATE

At the June 20, 2023 City Council meeting, Community Waste Disposal (CWD) presented an annual update. 

Click here for the PowerPoint or you can watch the full presentation here. 

CWD Truck


Please Note: This schedule is for bulk and brush ONLY.

Please check our website and social media for any updates on delayed trash and recycling services.

2023 SACHSE BULK COLLECTION CALENDAR
2022 CWD Route Map

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CWD - Sachse Website

CWD provides the City's waste, bulk, and recycle service. Customer Service Representatives are ready to assist you with cart repair, damages/spills, questions, complaints and accolades. We're available weekdays: 7:30 a.m. - 5:30 p.m. and Saturdays: 8 a.m. - 2 p.m. at (972) 392-9300, option 2.  

View the CWD Search Tool to determine your designated collection day. Check the schedule above for information about holidays and collection schedules for 2022. 

Requests for additional cart are handled by completing the additional polycart request form with Sachse Utility Billing Customer Service. Please note additional fees apply.

Basic Service Includes:

  • Trash collection once/week (Grey polycart)
  • Recycle collection once a week (Blue polycart)
  • Bulk waste once monthly (six cubic yard limit)  Six cubic yards would be about six washers side by side. 
  • Bundled brush once monthly (cannot exceed four feet by two feet nor weigh more than 40 pounds)
  • To protect your property, the Driver will not service cart(s) if vehicles or other obstacles are positioned too close to the cart(s).

Household Hazardous Waste is not accepted curb side. Personal delivery to Dallas County Home Collection Center is available to Sachse residents.

Missed Collection? Contact CWD Customer Service within 24 hours at
(972) 392.9300, option 2.

Damaged trash or recycle cart? Contact CWD at (972) 392.9300, option 2. There is no cost for a replacement unless the damage was caused by fire.

  1. Trash Collection
  2. Recycle Collection
  3. Bulk/Brush Collection

 Trash is collected in your Grey polycart every week.  

  • Carts must be set out by 7 a.m. on collection day for service between
    7 a.m. and 7 p.m.
  • All trash must be placed in bags inside the Grey cart.
  • Please ensure the trash cart and the recycle cart are separated by at least three feet, and three feet away from obstacles, such as mailboxes, fences, gas meters, and drainage ditches. 
  • Position carts with the wheels toward the residence.

Additional Trash polycarts

Additional trash polycarts are available by completing this electronic request.  Please note additional fees will apply.

Bulk Trash Schedule and CWD Search Tool

  • Bulk trash in Sachse is collected on your normal trash pick-up day, on either the week of the second Monday or the week of the fourth Monday, depending on which zone you reside in.
  • The 2022 collection schedule is listed below for reference.
  • In addition, the City worked with CWD to provide an interactive trash collection map for residents. Residents can simply enter their addresses into the CWD Search Tool to get more information about their upcoming collection. 

Missed Collection? Contact CWD Customer Service within 5 business days at
(972) 392.9300.

Special Handling/Carry Out Service Available

A trash and recycling carry out service is available for temporarily or permanently disabled occupants who are physically unable to deliver carts to the curb.  To be eligible for this service, the customer must have no one else residing in the household or employed by the resident capable of carrying the trash/recycling carts to the curb or alley, and the disability statement of the application form must be completed by a licensed physician. All eligible, completed original applications should be mailed, faxed, or emailed to the City of Sachse Utility Department.  3815-B Sachse Road, Sachse, TX 75048. Phone: (469) 429-4765; Fax: (972) .495-9356; Email for processing the service. 

Disabled Carry Out Service Applications must be resubmitted annually from the date of the original application for all temporary disabling conditions. Failure to submit renewal will be considered notice to discontinue this service.

  1. FAQs
  1. How does my trash collection work?
  2. Where do I place carts if I have more than one cart?
  3. What if I need an additional trash cart?
  4. Who do I call for repairs?
  5. What about items that will not fit in my cart?
  6. What about appliances?
  7. What if I do not want to wait for the once a month bundled brush and bulk pickup?
  8. What if a holiday falls on my collection day?
  9. Are we going to have a Spring Cleanup?
  10. What about household hazardous waste?
  11. What about my electronic waste (e-waste)?
View All FAQs