REQUIREMENTS FOR WATER SERVICE CONNECTION

In order to begin your water service in Sachse, you must come by City Hall in person and present the following:

$50.00 deposit

A service card with the following information:

  • Address where service is requested

  • Driver’s license number

  • Social Security number

  • Home phone number

  • Work phone number

  • Place of employment

The water department must have 24 hours notice.

Water bills will be mailed out on the first of the month and are due by the 20th.  After the 20th, a 10% penalty is assessed to your outstanding balance.  If the 20th is on a weekend, the penalty is assessed after 5:00 pm the next business day.  A $25 fee is assessed for reconnection of water services made during business hours (Monday thru Friday, 7 am - 4 pm) and a $40 fee is assessed for reconnection of water services made after regular business hours (after 4 pm Monday thru Friday and on Saturday or Sunday).  It is unlawful for any person to interfere with water meters or turn water on after it has been disconnected.  A fee of $25 will be charged for NSF checks.  After three NSF checks for any reason, you will be required to pay by cash, cashier's check, or money order for one year. 

Water service, sewer service and garbage collection will all appear on your water bill.  The recycle bins can be picked up at City Hall when you request your water service. Any garbage pick-up or recycle pick-up questions should be directed to Utility Billing personnel at 972.495.1212, ext. 29 or ext. 30.