The Utility Billing Department manages the city's billing, establishes new accounts, and finalizes accounts for water, wastewater, recycling, and trash service. Responsibilities also include:
- Answering customer inquiries
- Processing and mailing bills
- Processing payments
- Providing trash and recycling service information to customers
For more information about utility services, please contact the Utility Billing Department at 972.495.1212, option 1. For after-hours emergencies, please call 972.495.2271 and speak to dispatch.