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Utility Payments
Utility payments may be made by cash, check money order, credit card, automatic bank draft or automatic credit card draft.

Check or Money Order
Please mail payment to:
City of Sachse
3815 Sachse Road, Building B
Sachse, TX 75048

Night Drop Box
A drive-through drop box is located at the Municipal Complex between the Library and City Hall at:   Sachse City Hall, 3815 Sachse Road, Sachse, TX 75048

Indoor Drop Box
An indoor under-the-counter drop slot is located in the hallway at the public counter area preceding the Utility Billing window.

Automatic Bank Draft
Print the ACH Authorization/Stop Form, attach a voided check, and mail or drop off at City Hall.

Automatic Credit Card Draft
Print the Credit Card Authorization/Stop Form. Complete and return to City Hall in person, by mail, email or fax.

Credit Card
Credit card payments can be made online 24 hours a day through our online bill payment system. Our system accepts Visa, MasterCard and Discover. Create your profile using Member Registration. Your City of Sachse utility account number is required to register. Use $0.00 as your last payment when registering for the first time. A $1.25 fee per payment will be assessed for these online payments. Online access also allows you to view consumption usage, history and your account balance.

If you would like to make a one-time credit card payment, but do not wish to use our online system, please drop by the Utility Billing Office.  Payments cannot be taken over the phone due to the possibility of fraud.  

Online Banking Electronic Payments
Please be sure to verify the accuracy of your current City of Sachse utility account number when setting up City of Sachse as a vendor on your bank’s online bill pay portal.  The online banking import feature uses the account number assigned at setup to post to your City of Sachse Utility account.  Any errors in typing could result in posting your payment to the wrong account.  If you relocate in Sachse, be sure to change your online bill pay vendor account number to your new account number or your payment may be applied to your former address.  If you received a past due notice after paying through your bank’s online payment system and the payment was made before the due date, call your bank to inquire if your payment was sent electronically or by check.  If sent electronically, notify Utility Billing with the payment date, and payment amount to assist in the payment research. 

Hardship Payments

All payments not received by the due date noted on your late notice may be disconnected any time following that date. Call Utility Customer Service before the 20th if you desire hardship arrangements.  Up to 3 hardship payment arrangements are available annually.

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