The City of Sachse frequently asked questions (FAQs) page has been provided to answer questions about Sachse and questions related to living in Sachse.  We attempt to make our answers as comprehensive as possible.  

This list of FAQs will grow quite rapidly, therefore, we have opted to keep the graphics content of this page to a minimum.  Because we expect the file size to grow quite large, we wanted to ensure that you could quickly access the information you need without waiting for graphics to download. 

These questions have been compiled from actual inquiries to various departments within the City of Sachse, and should therefore provide a diverse information source about the City of Sachse.

HOT TOPICS

1. What does the Bond Package, approved by voters in November 2006, include?
  Voters approved a $38 million bond package consisting of six propositions:

Proposition 1 - $16,650,000 for street and road improvements
Proposition 2 - $870,000 for parks and recreation facilities
Proposition 3 - $10,200,000 for city hall facilities
Proposition 4 - $920,000 for improvements to the senior center facility
Proposition 5 - $615,000 for improvements to the library
Proposition 6 - $8,670,000 for a public safety facility to house fire and police

Click here to read the status of the projects.

If you have questions regarding the bond package, you may call City Hall at 972.495.1212, ext. 20, 21, 23 or 33.

 

City Hall – Administration

1. When and where does the Sachse City Council meet?
  City Council meets the 1st and 3rd Monday of each month at Sachse City Hall, 5560 Highway 78, Sachse.  Council holds a "workshop session" starting at 6:30 pm, followed by the regular meeting at 7:30 pm.
2. How can I find out what is on the City Council agenda?
  Agendas are posted 72 hours in advance of the meeting at Sachse City Hall and on this website under City Council, Agendas.  Complete agenda packets may be viewed at the Sachse Public Library.
3. How is a City Council meeting conducted and may I address Council?
  The meeting format follows the posted agenda.  Each agenda has an item entitled "citizen input".  This is the time when citizens are asked to comment on items of concern; however, if the citizen has comments regarding an item that is on the current agenda, he/she is asked to wait until that item is up for discussion.
4. I would like to volunteer.  What types of volunteer opportunities are there in Sachse?
  Openings on the City's various boards and commissions are filled each year.  The application process begins in September with an announcement in The Sachse News and on this website that applications are being accepted.  You must fill out an application and return it to the City Secretary.  A reception is held in October to allow City Council members an opportunity to meet all applicants.  Interviews are conducted in October and appointments are made in November.  New members begin serving on their  board/commission at the December meetings.

Boards and commissions include the Planning & Zoning Commission; the Board of Adjustments; the Parks and Recreation Commission; the Library Board; the Animal Shelter Advisory Board; Economic Development Corporation Board of Directors and the Tax Increment Financing (TIF) Board.  Additional information may be obtained on the web site under the Boards button.

If you would like to apply for a position on a city board or commission, please contact the City Secretary at 972.495.1212, ext. 23 for more information and an application.  An application may also be downloaded from the website on the City Secretary page under the Administration button or under the Forms and Applications button. 
5. What clubs does Sachse have and how do I find out about them?
  Organizations include the Sachse Chamber of Commerce; Sachse Fallfest Association; Sachse/Wylie Toastmasters; the Sachse Lions Club; the Sachse Historical Society; the Sachse Pet Pals; the Sachse Sports Association/Booster Club; and Friends of the Library.

Contact the Sachse Chamber of Commerce at 972.496.1212.  Their hours are from 9:00 am until 5:00 pm, Monday thru Friday.  You may also visit Links under General Information on this web site.
6. Does Sachse have a local newspaper?
  The Sachse News is published weekly.  Residents may receive newspaper delivery from:

The Wylie News (publisher of The Sachse News)
110 N. Ballard Drive, Wylie, Texas, 75098
972.442.5515

The Dallas Morning News
P. O. Box 655237, Dallas, Texas, 75265
214.745.8383
7. How does a citizen register to vote?
  Voter registration cards may be obtained at Sachse City Hall at the Public Information Center in the lobby or through the City Secretary's office.  You must be registered to vote 30 days prior to an election in order to vote in that election.
8. Where do we vote?
  CITY ELECTIONS - It depends on the election but generally early voting and voting on Election Day are both held at Sachse City Hall for Dallas County residents.  It is best to check this website under the City Administration/City Secretary button.

COUNTY AND NATIONAL ELECTIONS - Usually, early voting is held at Garland City Hall, 200 N. Fifth Street, Garland, for residents of Dallas County and at Wylie Municipal Building, 2000 N. Highway 78, Wylie, for residents of Collin County.  Voting on election day is held at various locations depending on your precinct number.  If you do not know your precinct number, you may call Dallas County Voter Registration at 214.637.7937, Collin County Voter Registration at 972.424.1460 or go to their websites at www.dalcoelections.org (Dallas County) or www.co.collin.tx.us/elections/ (Collin County).  If you are not sure, you may check this website under the City Secretary button or call City Hall at 972.495.1212, ext. 23.  Voting locations for elections may change from each election.  Check the local paper, this website under City Secretary, or call the City Secretary. 
9. Where is the tax office?
  The City of Sachse is no longer the collecting entity for city taxes.  If you have questions regarding your taxes or the appraised value of your property, you need to contact the county in which you live.

Dallas County Central Appraisal District - 214.631.0910
Collin County Central Appraisal District - 469.742.9200
                                                       866.467.1110 (toll-free)

If you want to know the amount of your taxes, you need to contact the following:

Dallas County - 214.653.7811 (for city and county taxes)
Garland ISD (school taxes) - 972.494.8570
Collin County - 469.742.9200 (for city and county taxes)
Wylie ISD (school taxes) - 972.442.5444
10. What is Sachse's current tax rate?
  2009 property tax rates are as follows:

Dallas County             0.602212
Garland School Tax    1.2533
Collin County             0.3288
Wylie School Tax       1.5900
City of Sachse           0.705819
11. My company would like to be added to the City's vendor list. Who do I need to contact?
  Send a letter on company letter head to the City Secretary requesting that your company be added to the vendor list. Be sure to indicate the services or products your company offers.
12. Who do I contact to obtain a copy of a City document?
  You must fill out an Open Records Request form and submit it to the City Secretary. By law, the City has 10 business days to fulfill the request.  You may download an Open Records Request form from this website on the front page under "Online Forms".
13. Is the cemetery off of Highway 78 a community or private cemetery?
  The cemetery located on Highway 78 is a community cemetery.  Information may be obtained by contacting Joe Stone at 972.495.1231.

The Pleasant Valley Cemetery, now marked with a Texas Historical marker, is located on Merritt Road.  Only family-owned space is available for sale.  Information may be obtained by contacting Wanda Smith at 972.278.0354.  
14. Who is the City Attorney?
  The city contracts with the firm Nichols, Jackson, Dillard, Hager & Smith, L.L.P.
15. Who are the City Engineers?
  The City Engineering Department may be reached at 972.675.1633. 

Community Development/Building 
Inspections/Code Enforcement

1. How do I find out what the zoning sign posted at a location means? 
  You may contact the Community Development Department at 972.675.1633, or drop by the office at 5560 Highway 78, Sachse, for any questions regarding zoning, platting, or permitting. 
2. What department do I contact for building permits and certificates of occupancy?
  Contact the Community Development Department at 972.675.1633, or drop by the office at 5560 Highway 78, Sachse.
3. My business is interested in obtaining a permit for the sale of beer and wine and/or the sale of mixed beverages in our restaurant.  Who do we contact?
  Contact the Community Development Department at 972.675.1633, or drop by the office at 5560 Highway 78, Sachse.
3. I want to add on to my house.  Do I have to call the City first?
  Yes, you must obtain a building permit by contacting the Community Development Department at 972.675.1633, or drop by the office at 5560 Highway 78, Sachse.
4. Do I need a permit to conduct a garage/yard sale?
  Yes, you must fill out an Occasional Sale Permit. There is no fee associated with the permit. By City ordinance you are allowed two garage sales per calendar year.  You may contact the Code Enforcement Office or download a permit from the City's website on the Code Enforcement page under the Fire Department button or under the Forms and Applications button on the website's front page.  You may drop the completed permit to the Fire Administration Office at City Hall, mail it or fax it or click here to fill out a permit online. 
5. I need an emergency gas/electrical inspection after hours.  Who do I contact?
  If you need an inspector after hours, please call the Police Department's non-emergency number at 972.495.2271, press 4 and the dispatcher can assist you.  We have inspectors on-call 24 hours a day for such emergencies.
6. Are the City's ordinances and codes available to the public?
  Yes, you may request a copy of any ordinance or code through the Public Information Request form, view the code book at City Hall or the Sachse Public Library, or click here to view it online.
7. Who do I contact about high grass or a fence in disrepair?
  The City's Code Enforcement is handled through the Fire Marshal's Office.  You may call 972.495.0975, ext. 42 with violation concerns. 
8. I am putting in a swimming pool.  Do I need a permit?
  Yes, you will need to obtain a permit from the Community Development Department for an in-ground pool and/or an above-ground pool.
9. I need to obtain a health permit and/or a mobile food vending permit.  Who do I need to see?
  You need to contact Billy Ho in the Community Development Department at Sachse City Hall or call him at 972.675.1633, ext. 58.

Fire Department/Ambulance
1. What type of fire/medical service does Sachse provide?
  The Sachse Fire Department has a paid full-time chief and a paid part-time assistant chief.  The department is staffed with full-time and part-time firefighters who are either paramedics or Emergency Medical Technicians (EMTs).  Sachse runs its own ambulance service, currently housed at Sachse Fire Station No. 2 on Ranch Road.  For additional information, check out the Fire Department button and/or the Ambulance button.
2. What are the closest hospitals?
  Baylor Medical Center at Garland
2300 Marie Curie Blvd., Garland
972.487.5000

Lake Pointe Medical Center
6800 Scenic Drive, Rowlett
972.412.2273

Richardson Regional Medical Center
401 W. Campbell Road, Richardson
972.231.1441

Baylor Medical Center at Plano
4700 Alliance Blvd., Plano
469.814.2000

Medical Center of Plano
3901 W. 15th Street, Plano
972.596.6800
3. Is it illegal to possess, make, or set off fireworks or smoke bombs in the City of Sachse?
  Yes, all fireworks including smoke bombs are illegal within the city limits of Sachse.  You may not possess or use in any form or manner an item considered fireworks within the Sachse city limits.
4. Can I burn brush and tree limbs in my yard?
  You may NOT burn any brush without a burn permit. An open burning permit may be obtained from the Fire Marshal's office and includes an application stating the purpose for the burn and a $75.00 permit fee. Contact Fire Administration at 972.495.0975.

Police Department

1. My house has an alarm system.  Do I need to register with the police department?
  Yes, you may contact the Sachse Police Department at 972.495.2271 or go by the station at 3815 Sachse Road.  An alarm permit may be downloaded from the website on the Forms and Applications button.
2. My neighborhood is interested in having a block party. Who do we need to contact?
  The Sachse Police Department at 972.495.2271 will be happy to help you with your block party.  Click here to visit the Police Department page for more information.
3. Does Sachse have neighborhood crime watch areas?
  Yes, the Sachse Police Department offers the Neighborhood E-Watch program.  Click here for more information or contact the Police Department at 972.495.2271.
4. May I sell items along the roadways or conduct door-to-door sales in Sachse?
  You may NOT sell without a vendor's permit, which may be obtained from the Sachse Police Department at 3815 Sachse Road.  Call 972.495.2271 for more information.
5. Does Sachse offer a fingerprinting program for the children?
  Yes, contact the Sachse Police Department at 972.495.2271 and they will make arrangements for you to have fingerprinting done for your child or for a group.
6. Do I need to have my pets registered with the City?
  Yes, you must register your pets with Animal Control at the Animal Shelter Facility, 6436 Sachse Road, or at the Police Department at 3815 Sachse Road.  You may call 972.495.2271, ext. 157 for more information.  The cost is $7.00 if your pet is NOT spayed or neutered; $2.00 if they are spayed or neutered.  Click here for more information on City registrations.

The Animal Shelter Facility is located at 6436 Sachse Road, next to Public Works.
7. I saw a loose animal on the road near my house.  Who do I call?
  Call Sachse Animal Control or the Police Department at 972.495.2271, press 4.
8. Does the City have any codes for owning exotic animals?
  Yes, you may contact Sachse Animal Control or the Sachse Police Department at 972.495.2271, press 2 for detailed information.
9. How can I get in contact with Animal Control?
  Animal Control is a division of the City of Sachse Police Department.  The Animal Shelter is located at 6436 Sachse Road.  Hours of operation are Monday thru Friday, 8:00 am to 6:00 pm, Saturday and Sunday, 7:00 am to 5:00 pm.  If you need to contact them after hours, please call the Sachse Police Department dispatcher at 972.495.2271, press 4.  To contact the Animal Control Officer during business hours, please call 972.495.2271 and press 2 or ext. 157.  If the Animal Control Officer is not in the office, your call will be returned as soon as possible.  All dogs and cats must have current rabies vaccinations and be registered with the City through Animal Control. 
10. Is there an ordinance against junk or abandoned vehicles?
  Yes, you may contact the Sachse Police Department at 972.495.2271 for details.
11. I operate a mobile food vending business.  Do I need a permit?
  Yes, you must contact Billy Ho in the Environmental Health Department at 972.675.1633, ext. 58. 
12. I received a citation/ticket.  Where do I go to take care of it?
  You must come in to City Hall, 5560 Highway 78 to the Municipal Court Clerk's office.
13. The traffic signal at an intersection is malfunctioning.
  Traffic signals are maintained and repaired by the Texas Department of Transportation, NOT by the City of Sachse.  We have no control over the functions of traffic signals.  However, you may report the problem to the Sachse Police Department at 972.495.2271, press 4.  The police dispatcher will report the problem to TxDOT. 
14. We need a traffic light at an intersection in the City.  Who do I contact?
  The City of Sachse cannot install traffic signals at their own discretion, even if we feel a signal is needed.  At the City's request, a traffic study is conducted by the City Engineer.  If the results of the study indicate the need for a traffic signal, the request is sent to the Texas Department of Transportation.
15. How do we get a speed hump installed in our neighborhood?
  The City of Sachse has a Speed Hump Policy.  Please contact City Hall at 972.495.1212, ext. 23 if you would like a copy.
16. How can we get signalization at the railroad crossings?
  The City of Sachse cannot install railroad crossing signalization.  The railroad is responsible for the crossings.  City Council and/or city staff must contact the railroad requesting that they investigate the need for crossing signalizations at a certain location.

Utility Services

1. I just acquired a piece of property in Sachse.  How do I find out if there is water and sewer services?
  Contact Public Works at 972.495.7600.  Public Works offices are open from 7:00 am to 4:00 pm.  In case of an emergency after 4:00 pm, you may call City Hall at 972.495.1212.  If it is after 5:00 pm, please call the Sachse Police Department at 972.495.2271, press 4.  Public Works personnel are on-call in case of emergencies.
2. What is Sachse's current water rates?
  Water rates are $6.50 base; $2.32 per 1000 gallons; $3.58 per 1,000 gallons on a sprinkler meter
Sewer rates are $6.75 base; $2.68 per 1000 gallons
If you have additional questions regarding your water/sewer rates, you may contact the Utility Billing Clerk at 972.495.1212, ext. 29 or 30.
3. I have a water/sewer leak that requires repair after business hours.  Who do I call?
  Please contact the Police Department's non-emergency dispatcher at 972.495.2271, press 4 and they can send a maintenance technician to your location.  There are maintenance techs on-call 24 hours a day.
4. How do I start residential trash / recycling service?
  Solid waste and recycle service is initiated or terminated by calling the City of Sachse Utility Department at 972.495.1212 or you may drop by City Hall at 5560 Highway 78.
5. How can I order additional trash / recycle carts?
  You can order an additional cart by calling City of Sachse Utility Department at 972.495.1212.  There is an additional charge of $6.00 for an extra trash cart.
6. When is my service day for trash and recycling?
  Your trash is collected weekly from your blue cart.  Your recycling is collected every other week from your green cart on your trash day.  The lid to your cart must be closed.  If you need an additional container, please call the City of Sachse Utility Department at 972.495.1212.  To see a map of the city and find your scheduled pickup day, please click here.
7. Who do I call for repairs?
  If your cart is damaged, you may call Allied Waste Customer Service at 972.422.2341 or go online at www.alliedwaste-dfw.com and complete the online form.
8. How can I get rid of refrigerators, freezers or other appliances?
  These items can be placed out on your bulk collection day.  Please note, any appliance that has freon in it must be drained and tagged by a licensed air / heating company.  Bulk item limit is 12 cubic yards.
9. Do you accept household hazardous material?
  Hazardous waste materials such as oil, paint, tires, and batteries are not included in your bulk pickup.  These may be taken to the Dallas County Home Chemical Collection Center.  It is located at 11234 Plano Road, one mile north of IH 635 (between Miller Road and Forest Lane).  Hours of operation are Tuesday from 9 am to 7:30 pm; Wednesdays and Thursdays from 8:30 am to 5 pm; and the second and fourth Saturdays of the month from 9 am to 3 pm.  This is a FREE SERVICE to the residents of Sachse.  Please note:  Residency will be verified using your current driver's license AND water bill or other utility bill as proof of residency.  For more information, please click here or call 214.553.1765.
10. Where do I place my carts?
  Proper placement of carts is very important.  If you have an alley, your trash / recycling will be picked up in the alley.  Otherwise you must place your carts curbside.  Your carts need to be out by 7:00 am on your service day.  The carts should be placed with lid hinges of cart pointing towards the house.
11. Is there a limit on brush or bulk waste?
  There is a limit of 12 cubic yards.  Allied Waste requests all brush be cut, tied and bundled into 4 foot lengths, 6 inches in diameter, or 50 pounds in weight.  Twelve (12) cubic yards is approximately 6' x 6' x 9' or the back of 4 pickup trucks.
12. Where do I place my brush or bulk waste?
  All bulk / brush is to be placed curbside, NOT in the alley.  The bulk trash trucks are too large to drive down our alleys, so BULK PICKUP WILL ALWAYS BE IN THE FRONT OF YOUR HOUSE, CURBSIDE.  Place your bulk trash out by 7:00 am on your service day.  Bulk is serviced ONE TIME PER MONTH, during the second Wednesday week of the month (the week in which the second Wednesday of the month falls EXCEPT in December when bulk pickup is scheduled after Christmas).  Sachse has an ordinance which prohibits residents from placing bulk items out prior to the Monday of the week of pickup.  Click here to view the Municipal Code, Section 6-10 for ordinances regarding solid waste service.
13. Why wasn't all my brush or bulk waste collected?
  Improperly placed / prepared or blocked items may not be collected.  If you had more than your limit, your pile will be tagged to call in for a special paid bulk pickup.  Please call Allied Waste for a special bulk pickup or questions regarding your bulk pickup at 972.422.2341.
14. Can I schedule a special brush / bulk collection?
  Yes, you may schedule a special paid bulk pickup by calling Allied Waste Customer Service at 972.422.2341.  There IS a charge for a special pickup.
15. What can I recycle?
  Acceptable material for recycling includes plastics #1, #2, #3, #4, #5, and #7, glass jars and bottles of any color, aluminum and tin cans, all junk mail, chipboard (such as cereal / cracker boxes), corrugated cardboard, newsprint, magazines, catalogs, computer paper and stationary.  Shredded paper is accepted but we ask that you put it in a clear plastic bag to help prevent the blowing of shredded paper.
16. Do I need to sort my recyclables?
  There is no need to sort any of your recyclables.  They can all be placed in your green cart.  For boxes, please flatten out and place them in your cart.  For larger boxes, please cut down before placing in the cart.  The lid to your recycle cart must be able to close.
17. Why wasn't my trash / recyclables collected?
  Missed collections often are due to carts not being set out on time.  All carts must be placed out by 7:00 am on your service day.  Improperly placed carts may not be picked up.  Place carts at least 3 feet away from other carts.  Do NOT place next to bulk waste, mailboxes, gas meters, fences, parked cars, overhead obstacles, and any other items that may prevent the carts from being picked up.
18. Can I go to the landfill?
  Yes, resident of Sachse have FREE access to the Hinton Landfill and Wood Waste Center at 3175 Elm Grove Road in Rowlett.  You must present your driver's license and a water payment stub or other utility service stub to verify residency.  New rules prohibit the landfill from accepting trash loads that are not tarped.  Therefore, any load of trash, even bagged trash, must be tarped or you will not be allowed to dump.  Click here for more information.
19. Are there local donation centers for usable items?
  We always suggest finding a donation center to donate those items before throwing away.  Please visit www.earth911.com for locations of accepted items.
20. Will holidays delay my service?
  Collections will NOT be made on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.  If your collection day falls ON or AFTER the holiday, your collection day will be delayed by one day ending on Saturday.
21. Will inclement weather days delay my trash collection?
  Yes, bad weather such as heavy rain, sleet or snow may delay your trash collection but all collections will be made as soon as possible.  To find out if trucks are delayed, you may call Allied Waste Customer Service at 972.422.2341.
22. Why is debris falling out when my cart is emptied?
  We suggest all trash be bagged before placing it in the cart.  This will help eliminate the spillage of trash and prevent wind-blown trash from spreading.
23. How do I report a missed collection?
  Call Allied Waste Customer Service at 972.422.2341 or visit their website at www.alliedwaste-dfw.com.
24. Where can I learn more about the environment?
  For environmental tips, resources, games for the children, news releases, etc., please visit the Allied Waste Service website at www.recycleitdfw.com. 
25. Who are the other utility providers in Sachse and how do I get in touch with them?
  Electric service may be provided by a number of electric companies such as TXU, FEC (Farmers Electric Coop), Reliant, Cirro, etc. Visit www.powertochoose.org for more information.  

Atmos Energy provides gas service and may be reached at 1.800.460.3030.

Telephone service equipment is provided by Verizon.  They may be reached at 800.483.4400.  Other

Cable television service is provided by Time Warner (formerly Comcast) and Verizon (FiOS TV and Internet service).
Time Warner may be reached at 866.288.5434.
Verizon may be reached at 1.877.434.6788.
26. The street light on my corner is out.  Who do I report this to?
  The street lights in the median on Highway 78 are maintained by the City of Sachse.  All other street lights located throughout the City are installed by the developers or the electric company and all are maintained by ONCOR.  ONCOR is responsible for repairing and/or replacing street lights.  You may visit the street light outage tracking system at www.oncorstreetlight.com or call City Hall at 972.495.1212, ext. 20.
27. There is a big pothole in my street/alley.  Who do I report this to?
  Contact Public Works at 972.495.7600.  Public Works offices are open from 7:00 am to 4:00 pm.  
28. Does Sachse have a recreation center?
  Not at this time. 
29. Where are the parks located in Sachse?
  Heritage Park, located in the 4400 block of Hudson Drive (behind Sewell Elementary) is a 36-acre park with three ball fields, two soccer fields, playground equipment, a 3696' jogging/walking trail, picnic tables, barbecue grills, a pavilion, a concession stand and restrooms.  This park is handicap accessible.

Salmon Park, located on Williford Road just off of Highway 78, includes two ball fields, one soccer/football field, playground equipment, barbecue grills, a large covered pavilion, picnic tables and restrooms.  This park is handicap accessible.

Joe and Patricia Stone Park, located at 6000 Laurel Crest Lane, has a small community pond, a large pavilion with picnic tables and barbecue grills and a small playground.

If you are interested in using the pavilions at either Heritage Park, Salmon Park or Joe and Patricia Stone Park, please contact the Parks and Recreation Department between 8 am and 4 pm, Monday through Friday for reservations.  The number is 469.429.0275.

Park Lake Estates Park, located at Miles Road and Trailridge, is a small jogging/walking trail around a pond with two lighted fountains.  There are several picnic tables situated around the trail.  The pond does contain fish and is designated as a community lake.  Fishing is permitted.

Cornwall Street Park is a small neighborhood park with a bench and playground equipment for children.

There are also several small neighborhood parks located throughout the various housing subdivisions within the City. 
30. Does Sachse offer recreation leagues?
  Yes, the Sachse Sports Association serves the youth and adult baseball and softball leagues in Sachse.  For little league baseball, contact Mark Cavalier at sachsebaseball@verizon.net, Gabe Montemayor at 214.725.4716 or Cyndi Mitchell at 972.414.9710; the contact for youth girls and adults (men's, men's church, women's, women's church and coed) is Larry McInis at 972.495.0627.  Also, neighboring cities such as Wylie, Garland and Plano offer various sports leagues such as soccer, football, hockey, basketball, etc.  Check the individual city's website for more information.
31. The electricity has gone off at my house.  Who do I need to call?
  Call your electric provider.  Do NOT call the City of Sachse.  The City has no control over the distribution of electricity and will not be able to help with power outages.  If you experience a power outage, please call your electric provider.
32. Who do I contact regarding the public restrooms at the park?
  Contact Parks and Recreation Department at 469.429.0275.  If it is after working hours and an emergency occurs, contact the Police Department at 972.495.2271, press 4.  They will page a Public Works employee.
33. Who do I contact if I have a sewer backup or break in my line?
  If you are having sewer problems and want to find out if the source of the problem is the city's responsibility or yours, you may contact Public Works at 972.495.7600. They will send a technician out to turn off the water and check the line.  If it is after business hours, please call the police dispatch line at 972.495.2271, press 4.  They will page a maintenance tech.

School Information

1. Where will my children go to school?
  Sachse is a two county city and is served by two school districts.  If you live in Collin County, your children will attend Wylie ISD schools.  WISD has two elementary schools located in Sachse, Cheri Cox Elementary, 7009 Woodbridge Parkway and Don Whitt Elementary, 7520 Woodcreek Way.  Children 5th grade and up must be transported to intermediate, junior high, or high school in Wylie.

If you live in Dallas County, your children will attend Garland schools.  There are two Garland elementary schools located in Sachse:  Sewell Elementary, 4400 Hudson Drive; and Armstrong Elementary, 4750 Ben Davis Road.  There is one middle school (6th thru 8th grades) located in Sachse:  Hudson Middle School, 4405 Hudson Drive; and Sachse High School (grades 9th thru 12th) is located at 3901 Miles Road.  For additional  information, go to the Education button on our website.
2. Where can I get information on Sachse schools?
  This website provides links and contact information to local area education facilities on its Education button.  The links may also be obtained through the General Information/Links button.
3. How can I contact the school district?
  The Garland Independent School District may be contacted by calling 972.494.8201.

The Wylie Independent School District may be contacted by calling 972.429.3000.

Government / Other Information

1. How can I get and/or renew my driver's license?
  A Texas driver's license can be acquired by contacting the Texas Department of Public Safety at any of the following locations:

350 W. I-30, Garland
For information regarding office locations and hours, you may call 972.861.2100.

2109 W. Parker Road, Suite 224, Plano
972.867.4221

10233 E. Northwest Highway, Dallas
214.553.0033
2. Where do I get license plates and renewal tags for my car?
  Dallas County Tax Office
North Garland Avenue, Garland
972.494.0018

Collin County Government Center
920 E. Park Blvd., Suite 100, Plano
972.881.3010

Renewal tags for CARS only may be purchased at:
Sack-n-Save
101 W. Buckingham Road, Garland
972.530.1772

or

Tom Thumb Supermarket
Highway 190 at Pleasant Valley, Garland

You may NOT purchase trailer tags at these two locations.
3. How can I get my utilities connected?
  Electricity:
ONCOR Electric
800.242.9113

Several electric companies provide service in Sachse.  Go to www.powertochoose.org to find out more about these companies.

Pleasant Valley and Woodbridge West areas of Sachse are serviced by:
Farmers Electric Coop (FEC)
972.442.6669

Natural Gas:
Atmos Energy
800.242.9113

Water:
City of Sachse
972.495.1212, ext. 29 or 30

Telephone:
Verizon (formerly GTE)
800.483.4400

Cable Television:
Time Warner Cable (formerly Comcast)
1.866.288.5434

Verizon FiOS TV and Internet Service:
1.877.434.6788
4. How can I contact the post office?
  Garland locations:

2346 Belt Line Road, Garland
972.414.8155

1000 W. Walnut Street, Garland
972.272.5541

Wylie location:

940 W. FM 544, Wylie
972.442.2622

For any postal questions, you may call 800.275.8777.
5. How and where can I get a marriage license?
  Marriage licenses must be obtained through a County office.  

Collin County Clerks Office
972.548.4134 or 972.548.4151
At the Collin County office, interested parties should bring a driver's license and $30 to obtain a marriage license.  Individuals under 18 require additional documents.

Dallas County Offices, Marriage License Division
509 Main Street, Garland or at the Dallas County Courthouse, Records Division, in
downtown Dallas; interested parties should bring identification (driver's license, passport, military I.D., or birth certificate), social security number, and $31 in cash.

You do not have to reside in the county where you obtain the marriage license since
the license is valid for all Texas counties.
6. How and where can I obtain a passport?
  Contact the following offices for information on obtaining a passport:

Passport Service Plano
900 E. Park Blvd., Plano, 75074
972.881.3090

Dallas County Office
214.653.6774

North Dallas Passport and Marriage License Office
10056 Marsh Lane, Suite 137, Dallas, 75229
214.904.3031

Individuals interested in obtaining a passport from the North Dallas office should bring their social security card, driver's license, birth certificate, and $75 in cash.
7. How can I contact the Justice of the Peace and Small Claims Court?
  The Justice of the Peace may be contacted at:

Dallas County
Judge Gerry Cooper
140 N. Garland Avenue, Garland, 75040
972.643.4773

Collin County (Wylie)
Judge Terry Douglas
Wylie Municipal Bldg., 2000 N. Hwy. 78, Wylie, 75098
972.442.3289
8. Where is the nearest social security office located?
  3250 Craig Drive, McKinney, Texas, 75070
972.562.5710 or 1.800.772.1213
9. How can I obtain a birth certificate?
  Dallas County Certificates and Licenses
214.653.7477

Collin County Clerk's Office
972.548.4134
10. How can I get a death certificate?
  Dallas County Clerk's Office (for suburbs of Dallas County only)
Records Building, 2nd Floor
509 Main Street, Dallas 75080
214.653.7131

Collin County Clerk's Office
972.548.4134
11. Where is the Texas Workforce Commission (formerly Texas Employment Commission) located?
  Texas Workforce Commission
217 10th Street N, Garland, 75040
972.276.8361
12. Where can I get information on housing in Sachse?
  Information on housing, including neighborhoods and apartment housing is currently under development.  The Chamber of Commerce provides housing information to citizens.  The Chamber may be contacted directly at 972.496.1212.  The Community Development Department may also be able to offer some assistance.  They may be reached at 972.675.1633.
13. What banks are located in Sachse?
  First Bank Sachse is located at 6600 Murphy Road, Sachse.   They are a full-service bank with ATM locations in Wylie and Murphy.

Bank of America is located at 5010 Highway 78 in the Oak Grove Plaza shopping center at the corner of Highway 78 and Bunker Hill/Murphy Road.

1st Convenience Bank is located at 5190 Highway 78 inside the Kroger Signature grocery store.

American National Bank of Texas - Sachse is located at 5430 Highway 78 at the corner of Highway 78 and Ben Davis Road.
14. I have some old clothing and/or appliances I would like to donate.  Who do I contact?
You may call the Salvation Army at 972.688.4494 or Goodwill at 972.638.0600.
15. Who are the County, State, and U.S. government officials representing Sachse?
  County Commissioners:  Dallas County, Precinct 2 is Mike Cantrell;
Collin County, Precinct 2 is Jerry Hoagland

Texas Senators:  John Carona, District 16 (Dallas County);
Florence Shapiro, District 8 (Collin County)

Texas Representatives:  Joe Driver, District 113 (Dallas County);
Jodie Laubenberg, District 67 (Collin County)

U.S. Senators:  Kay Bailey Hutchison; John Cornyn

U.S. Congressmen:  Sam Johnson, District 3; Ralph Hall, District 4

For all governmental officials representing Sachse, including their addresses and phone numbers, go to the City Secretary page under the Administration button and scroll to   the bottom of the page. 

16. I have a question and I can't find it on this list.  Who do I call?
Contact Sachse City Hall at 972.495.1212, ext. 20.