Trash Services

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CWD provides the City's waste, bulk, and recycle service. Customer Service Representatives are ready to assist you with cart repair, damages/spills, questions, complaints and accolades. Weekdays: 7:30 am - 5:30 pm Saturdays: 8:00 am - 2:00 pm. (972)392.9300 Option 2.  

View the map to determine your designated collection day.  View the CWD brochure for more details.

All additional cart requests can be handled by completing the additional polycart request form with Sachse Utility Billing Customer Service.  Please note additional fees will apply.

Basic Service Beginning April 1 Includes:

  • Trash collection once/week (Grey polycart)
  • Recycle collection once a week (Blue polycart)
  • Bulk waste once monthly (6 cubic yard limit)  Six (6) cubic yards would be about six washers side by side. 
  • Bundled brush once monthly (cannot exceed four (4) feet by two (2) feet nor weigh more than 40 pounds)
  • To protect your property, the Driver will not service cart(s) if vehicles or other obstacles are positioned too close to the cart(s).

Household Hazardous Waste is not accepted curb side. Personal delivery to Dallas County Home Collection Center is available to Sachse residents.

Missed Collection? Contact CWD Customer Service within 24 hours at 972.392.9300, Option 2.

Damaged trash or recycle cart? Contact CWD at 972.392.9300, Option 2. There is no cost for a replacement unless the damage was caused by fire.

  1. Trash Collection
  2. Recycle Collection
  3. Bulk/Brush Collection

 Trash is collected in your Grey polycart every week.  

  • Carts must be set out by 7:00 a.m. on collection day for service between 7 a.m. and 7 p.m.
  • All trash must be placed in bags inside the Grey cart.
  • Please ensure the trash cart and the recycle cart are separated by at least three (3) feet, and three (3) feet away from obstacles, such as mailboxes, fences, gas meters, and drainage ditches. 
  • Position carts with the wheels toward the residence.

Additional Trash polycarts

Additional trash polycarts are available by completing this electronic request.  Please note additional fees will apply.

Special Handling/Carry Out Service Available

A trash and recycling carry out service is available for temporarily or permanently disabled occupants who are physically unable to deliver carts to the curb.  To be eligible for this service, the customer must have no one else residing in the household or employed by the resident capable of carrying the trash/recycling carts to the curb or alley, and the disability statement of the application form must be completed by a licensed physician.   All eligible, completed original applications should be mailed, faxed, or emailed to the City of Sachse Utility Department.  3815-B Sachse Road, Sachse, TX 75048. Phone: 469.429.4765; Fax: 972.495.9356; Email for processing the service. 

Disabled Carry Out Service Applications must be resubmitted annually from the date of the original application for all temporary disabling conditions.  Failure to submit renewal will be considered notice to discontinue this service